Terms of Service
Acceptable Use
Support Terms of Service

Last Updated: July 7, 2014

As a user of, you agree to the following terms and conditions and any policies or amendments that may be presented to you from time to time (collectively, the "Terms").

  1. Use of Services, Inc. ("") provides cloud application services to you in the form of IronMQ, IronWorker, IronCache, and other services that may from time to time be offered (" Services"), provided that you are of legal age and standing to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction.

    In order to access Services, you may be required to provide current and accurate identification, including a valid email address, and other information as part of the registration process and/or use of Services.

    You are responsible for maintaining the confidentiality and security of your account and password, and are responsible for all activities that occur under your account. cannot and will not be liable for your failure to comply with this security obligation.

  2. Appropriate Conduct

    You agree that you are responsible for the conduct of the messaging, task processing, data caching, and other service activity that you manage, run, and/or operate through or via the use of Services and such conduct shall be only for purposes that are legal, proper and in accordance with the provisions of these Terms and the Applicable Use Policy, which is included herein by reference.

    You agree to immediately discontinue any use of Services that violates the Applicable Use Policy. reserves the right (but shall have no obligation) to take actions necessary to discontinue, disable, or otherwise take-down any use of Services that do not adhere to the Applicable Use Policy. You further acknowledge that you are solely responsible for maintaining and backing up any data, code, or applications that Services may access or interact with.

    You agree that you will not engage in any activity that interferes with or disrupts Services or servers or networks connected to Services and that you will access Services only through the interfaces and commands generally made available by, unless otherwise provided for under a separate agreement.

    Users outside of the United States agree to comply with their own local rules regarding online conduct, including laws regulating the export of data to and from the United States or your country of residence.

  3. Billing Policies
    • A valid credit card is required for paying accounts (and may be required for additional trial resources).

    • Billing for services will be on a monthly basis unless otherwise noted on the Pricing page for Services or as described in a separate Order Form (as in the case of Professional Plans or above). All payments are non-refundable.

    • Monthly-based subscriptions for Starter/Developer plans and certain Production plans will be billed at the end of the month.

      • Any upgrade in plan level will be charged at the new rate in the month in which the change is made. (Pro-rata discounts shall be applied on an approximate basis if a plan is selected after the first week of the month for that month.)

      • Any downgrade in plan level will be charged at the new rate for the month following the date of the plan change.

      • Resource usage that extends beyond the plan amount will be billed at "pay as you go rates" on a usage-based basis. Additional resource rates are listed on the Pricing page for each service. Note that you can limit Services usage to a plan amount on a service-by-service basis via settings in the Plans section of your account page.

      • Resource usage above plan amounts will be factored into the most current plan at the time of billing. (By way of explanation, any resource amounts over plan under a lower plan will be wrapped into the resource amounts for an upgraded plan if selected by the end of the month.)

      • Downgrading a subscription plan may cause the loss of features or diminished capacity of your account. does not accept any liability for such loss.

    • Production and Enterprise Plans Plans may be billed on a quarterly or annual basis as agreed to by the parties and indicated in a separate Order Form. In the event such plans remain on a monthly basis, reserves the right to bill at the beginning of the month charge for such services.

    • Usage-based plans, if offered, will be billed by resource usage as applicable for each Service. Charges are solely based on's measurements of your usage, unless otherwise agreed to in writing.

    • All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.

    • Any outstanding balance becomes immediately due and payable upon termination of the Terms for any reason. Late payments may bear interest at the rate of 1.5% per month (or the highest rate permitted by law, if less). reserves the right to discontinue the provision of Services to you for any late payments. You are responsible for paying all reasonable expenses and attorneys fees incurs collecting late amounts. To the fullest extent permitted by law, (1) you waive all claims relating to charges unless claimed within 60 days after the charge (this does not affect your credit card issuer rights) and (2) refunds (if any) are at the discretion of and shall be in the form of credit for Services.

    • may change its fees and payment policies for Services at any time. In the event such changes might have a monetary effect on paying customers, will notify affected customers at least thirty (30) days prior to the beginning of the billing cycle in which such change will take effect. Changes to the fees or payment policies will be posted on the website for Services.

  4. Proprietary Rights
    Your Rights claims no ownership or control over any messages, content, code, or data (collectively "Service Data") sent, received, submitted, run, accessed, or otherwise processed by you via Services. You or a third party licensor, as appropriate, retain all intellectual property rights including patent, trademark and copyright to such Service Data. By using Services, you give a worldwide, royalty-free, and non-exclusive license to reproduce, adapt, publicly perform, and distribute the Service Data for the sole purpose and only to the extent necessary to enable to provide you with Services.

    You agree that may make reasonable use of your name and logos in marketing materials and webpages for the purpose of advertising or publicizing your use of Services. Such use shall be in accordance with any trademark guidelines you may have in place.'s Rights grants you a personal, worldwide, non-transferable, and non-exclusive right and license to use Services subject to these Terms; provided that you or any third party enabled by you do not copy, modify, create a derivative work of, reverse engineer, or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in, or otherwise transfer any right to Services or intellectual property.

    You acknowledge and agree that Services and any necessary software used in connection with Services may contain proprietary and confidential information that is protected by applicable intellectual property and other laws and treaties. retains all rights not expressly granted to Customer in this Agreement including all right, title, and interest in and to the Services and in all related copyrights, trade secrets, patents, trademarks, and any other intellectual property and proprietary rights. grants you a limited, non-exclusive, royalty-free, non-transferable license to display the trademarks and/or logos in reasonable (and good-looking) manner for the expressed purpose of promoting or advertising that you use Services, provided the use in accordance with's current Trademark Guidelines, if any. You agree that all goodwill generated through your use of the Marks shall inure to the benefit of reserves the right to purchase beers or similar beverages on your behalf for your benefit for such display at such time and manner as may choose, doubly so if you make reference to this clause.

  5. No Resale or Unauthorized Use

    You agree not to resell any Service or provide unauthorized access to any Service unless specifically authorized in a separate written agreement.

  6. Termination

    You may discontinue your use of Services at any time. If you cancel Services under a monthly plan before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again. Usage-based plans will be billed for as long as services charges are being incurred.

    You agree that may at any time and for any reason terminate your access to Services, terminate the Terms, or suspend or terminate your account. In the event of termination, your account will be disabled and you may not be granted access to Services, your account, any project links or any Service Data.

    Sections 4 (Proprietary Rights), Sections 6 (Termination), 7 (Indemnity), 8 (Disclaimer of Warranties), 9 (Limitations of Liability), 10 (Exclusions and Limitations) and 13 (General Information), of the Terms, shall survive expiration or termination.

  7. Indemnity

    You agree to hold harmless and indemnify, and its subsidiaries, affiliates, officers, directors, agents, employees, licensors, suppliers, or partners from and against any third party claims, including any liability or expense arising from all claims, losses, damages, suits, judgments, litigation costs and attorneys' fees, of every kind and nature (collectively, “Claims”), arising from or in any way related to (a) your breach of the Terms, (b) your use of Services in a manner not permitted under these Terms, (c) your violation of applicable laws, rules or regulations in connection with Services, or (d) your messages, code, or processed tasks, including any liability or expense arising from all claims, losses, damages, suits, judgments, litigation costs and attorneys' fees, of every kind and nature. In such a case, will provide you with written notice of such Claim.

  8. Disclaimer of Warranties

    Except as expressly set forth in this Agreement,, and its subsidiaries and affiliates and its licensors, makes no express or implied warranties of any kind with respect to Services including, without limitation, warranties of title, non-infringement, merchantability or fitness for a particular purpose. The website and Services are provided on an "AS IS" and "AS AVAILABLE" basis. The entire risk as to the quality and performance of the user of Services is with you. does not warrant that Services will meet your expectations or requirements or that the service will be uninterrupted, timely, or error-free including any errors or omissions in the provision of Services.

  9. Limitations of Liability

    In no event shall be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages, under common law or statute, arising out of or related to these Terms or Services in any causes of action of any kind, whether arising in tort, contract, or otherwise (even if has been advised of the possibility of such damages), including, without limitation, loss of revenues, profits, goodwill, use, data, or other intangible losses, resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute services; (iii) unauthorized access to or alteration of message handling or task processing environments; or (iv) any other matter relating to Services.

  10. Exclusions and Limitations

    The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. Any law or regulation which provides that the language of a contract shall be construed against the drafter shall not apply to this terms and conditions. In the event a jurisdiction does not allow the exclusion of certain warranties or conditions or the limitation or exclusion of liability, only the above limitations which are lawful in your jurisdiction will apply to you and's liability will be limited to the maximum extent permitted by law.

  11. Updates and Notices

    We may update these Terms in the future and we may choose to provide you with notices, including changes to the Terms, by email, regular mail, or postings regarding Services. You will be able to find the most current version of this agreement at the Term section of the website. By providing with your email address, you consent to using this email address to send you any notices required by law in lieu of communication by postal mail.

  12. General Information

    Applicable Law. These Terms represent the complete agreement concerning subject matter hereof. The Terms and the relationship between you and shall be governed by the laws of the State of California without regard to its conflict of law provisions. You and agree to submit to the personal and exclusive jurisdiction of the courts located within the county of San Francisco, California.

    No Third Party Beneficiaries. You agree that, except as otherwise expressly provided in the Terms, there shall be no third party beneficiaries to the Terms.

    Waiver and Severability of Terms. The failure of to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of this contract is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable.

    Force Majeure. shall not be liable for failing or delaying performance of its obligations resulting from any condition beyond its reasonable control, including but not limited to, governmental action, acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and Internet disturbances.

    Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of Services or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

    Disclosure of Information. may provide information in response to valid legal process, such as subpoenas, search warrants and court orders, or to establish or exercise its legal rights or defend against legal claims. shall not be liable for any use or disclosure of such information by such third parties.

  13. Contacting Us

    Questions regarding these Terms of Service and/or the pricing and billing practices of should be directed to or by mailing Legal, 325 9th St, San Francisco, CA 94103.

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